During the psychotherapy process, you will learn more about yourself, how to set boundaries, and create the life you desire. You might feel nervous at first, which is completely normal, but trust is built over time. As our sessions continue, you will feel more comfortable with me.

I believe your journey is yours alone, but I can be a support to walk alongside you and help you uncover what is holding you back. I will thoughtfully listen and sometimes challenge you. I will be honest and direct because I believe to be clear is to be kind.

I work with individuals 18+ and couples that are seeking support. This can include help with relationships, stress, anxiety or life transition issues. Every individual has unique needs and I will tailor my approach to match them. See my Focus Areas page for more detail.

Step 1: Fill out the consultation contact form. I’ll get back to you within two business days to schedule a free 15 minute phone call.

Step 2: If we decide we are a good match, we will schedule your first session. I will send along intake paperwork for you to complete before we meet.

Step 3: You will attend your first session. We will go over your intake paperwork together and start building a foundation by getting to know one another.

During the first session, you will begin to share your story. It is important for you to decide if I am someone you feel comfortable with and potentially trust. We will discuss your goals and I will begin a plan how to help you achieve them.

Everyone that enters therapy has different needs and goals. In the beginning, it is common for us to meet weekly to establish a foundation so I can learn more about you in detail. Once you have made progress towards your goals and you feel ready, we can move to bi-weekly sessions.

If you’ve read my website and you think we might be a match, please reach out so we can connect. Once we meet for an initial session and get to know one another, your intuition will guide your decision to meet with me or find a different therapist that is a better fit. We can discuss this at any time with no judgment.

Therapy is a commitment and a process. Only you will know if the work we are doing is creating the change you are looking for. I recommend that you stick with it for at least eight sessions to see change.

My office address is:

107 S. Lewis Street. Suite 130

Round Rock, TX 78664

I provide in person therapy in Round Rock, TX and virtual therapy across Texas. My hours are Monday-Thursday from 10am-6pm and Fridays (virtual only) on request. I do not work on the weekends to recharge my battery.

Life happens and I understand you might need to cancel. Everyone gets one “freebie” annually for an emergency (such as illness, car accident, etc.).

After one freebie, you will be charged the entire fee for a session for less than 24 hours notice.

Insurance companies follow a medical model. This means they require a diagnosis of a mental health condition in order to bill for services. During an initial session a therapist is required to diagnose the client when using insurance. This is tall order after a 50 minute session, and I do not believe in pathologizing in this manner. A diagnosis becomes part of your medical record permanently. I also believe the use of insurance for therapy violates your privacy and confidentiality because of the information required from the therapist. Insurance companies also dictate how many sessions you are allowed, which should be determined by the client. If you request a superbill, keep in mind that I will have to provide diagnosis and documentation required by your insurance.

If you are a current client, you can access the client portal here:

https://birdjoytherapy.sessionshealth.com/

Under Section 2799B-6 of the Public Health Service Act, the "No Surprises Act," you have a right to receive a "good faith estimate" explaining how much your therapy services will cost. Under this law, health providers must give an estimate of the cost for those without insurance or who are not using their insurance for services.

Please remember that it is an estimate and not a bill.

•You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

•Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

•If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

•Make sure to save a copy or picture of your Good Faith Estimate.

Notice to Consumers – Texas Mental Health Services

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

Requesting Your Health Care Records

You have the right to request a copy of your mental health records.

To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email or the secure client portal. Records will be provided in accordance with Texas law and applicable privacy regulations.

If you have questions about accessing your records, please contact my office for assistance.

Contacting the Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

If you have questions about licensure or professional standards, you may contact BHEC directly:

Texas Behavioral Health Executive Council – Contact Us

https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

You have a right to have your complaints heard and resolved in a timely manner. If we
cannot work things out to your satisfaction, you may file a complaint with our licensing
board:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Telephone: 1-800-821-3205

Link to Complaint Form: http://www.bhec.texas.gov/wp-content/uploads/2020/07/BHEC-Complaint-Form.pdf.

If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.

If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint by clicking this link:

https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy